If you decide that an item is unsuitable, we are happy to offer a refund or exchange within 14 days, on items which are in their original condition.
If you have been sent the wrong item or your item is faulty please contact us
Please send all returns to: 
Craft Buddy Ltd
Unit 7, Anglo Business Park,
Asheridge Road, Chesham, HP5 2QA


Please leave a note inside your parcel with:

  • Your invoice number

  • Your name

  • Reason for return

  • If you require a refund or exchange

  • (for exchanges) the item/size required

Please package your item securely and post to us